'My 1TB WD external hard drive is not working on my Windows 10 PC and I can do nothing to the drive since it fails to show up in This PC.
I've changed the USB port but it still not working.
I don't know what reasons have made the drive not responding, and neither I know any solutions. I've saved quite a lot of important files inside the drive. If you have any methods to fix my issue and make the WD external hard drive work again, please help me. Thank you.'
- Sometimes, you think WD hard drive is not recognized by Mac because the WD external hard drive isn't showing up on Mac, neither in Finder nor on the desktop. However, the fact is that the WD hard drive is detected by macOS but it is not set to show up on Mac. In this case, you can show the WD hard drive by changing the preferences.
- Repair guides and support for external portable storage by Western Digital including the My Book series, My Passport and others. 192 Questions View all. When I connect the external hard drive to the USB drive on the computer the drive doesn't show up.
Try Quick fixes when WD hard drive is not recognized by Mac. A proper connection is the most basic.
Though it's no longer a new problem that external hard drive fails to work or suddenly fail to show up in PC. But it's still a tough issue for ordinary users when their external hard drive, USB or SD card etc devices suddenly become unrecognized, not working or responding in PC. Here below, you'll find 1 quick fix and 4 methods to fix WD external hard drive not working issue. If your external hard drive or storage devices are having this issue, relax and just follow to get your problem fixed right here now.
Quick fix WD external hard drive not showing up/unrecognized/responding error
1. Click Start > Type: devmgmt.msc in the Search box and hit Enter.
2. Open Device Manager > Expand Universal Serial Bus controllers.
3. Right-click on the USB Root Hub > Select Properties.
4. Go to Power Management and uncheck Allow the computer to turn off this device to save power.
After this, reboot PC and reconnect WD external hard drive to your PC, then you'll be able to use the drive again.
If this quick fix doesn't work, relax and just follow below-offered methods to repair not working WD external hard drive or devices now.
Fix WD external hard drive not recognized error
Here you have two methods to follow and fix WD external hard drive not recognized or undetectable error in Windows 10/8/7:
Method 1. Reboot PC into Safe Mode to make WD external hard drive recognizable Dropshelf 1 3 download free.
- Go to Setting > Update & security.
- Tab on Recovery > Advanced Startup > Restart now.
- PC will automatically boot into another Startup Settings screen.
- Press F4 to initiate PC reboot into Safe Mode.
- Then check whether the WD external hard disk can be detected or not.
Method 2. Change drive letter to make unrecognized WD external hard drive detectable
The other way is to change the drive letter with Disk Management tool so to make unrecognized or undetectable WD external hard drive to show up in PC:
- Right-click on This PC/My Computer > Select Manage.
- Go Disk Management > Find your external hard drive and right click it by choosing Change Drive Letter and Path.
- Assign the drive with a new letter that doesn't exist in your PC and mark the Partition as Active.
- Click OK.
- Restart PC and your External hard drive will show up and work again.
Fix WD external hard drive not working/responding issue
When WD external hard drive, USB or other brands of storage devices are not working or not responding to any operations in your PC, don't worry. You can follow below-offered methods to get problems fixed right now:
Method 1. Update WD external hard drive driver to make it work
1. Click on Start > Type: devmgmt.msc in Search to open Device Manager by hitting Enter.
2. Expand Universal Serial Bus controllers > Right-click every USB device found there and select Uninstall.
3. Then check out whether any devices show up as unrecognized or not:
- If WD external hard drive shows unrecognized, go to drivers tab and delete/uninstall the driver; Then check out whether the external hard drive shows up in My Computer/My PC or not.
- If it doesn't show up, reboot or restart PC;
- If it shows up but disappears later, repeat above steps and go to Disk Management, change the drive letter of your WD external hard drive and reconnect it to PC to let PC detect it again.
Method 2. Repair corrupted system files/bad sectors on not working WD external hard drive
Corrupted system files or bad sectors on WD external hard drive or other storage devices would block your device from working or responding in Windows PC. Adobe acrobat pro windows 8 1.
Professional partition manager software from EaseUS will repair bad sectors and fix corrupted system files to make your WD external hard drive work again. Free download, install it and follow below guide steps to fix bad sectors and corrupted system files on your drive now:
Step 1: Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose 'Check File System'.
Step 2: In the Check File System window, keep the 'Try to fix errors if found' option selected and click 'Start'.
Step 3: The software will begin checking your partition file system on your disk. When it has completed, click 'Finish'.
Extra Tip: WD external hard drive recovery
After fixing not working external hard drive on your Windows PC, you may continue using it for storing fancy data again.
But if you lost files or valuable data on the drive, don't worry. Professional WD external hard drive recovery solution offered by EaseUS hard drive recovery software is what you exactly need. It will simply restore lost files from WD external hard drive within 3 simple steps on Windows 10/8/7 etc PC.
If you lost files after fixing WD external hard drive not working issue or cannot access saved data in your storage devices, just free download EaseUS hard drive recovery software and let it help now.
Easiest Way to Fix WD Passport Not Showing Error
- 1. In Control Panel, go to Devices and Printers. You can see your passport drive visible there.
- 2. Open its properties and then open drivers, simply uninstall it.
- 3. Unplug your passport drive.
- 4. Restart your computer and insert/plugin your passport again into PC.
Follow to learn how to make your WD Passport external hard drive detected again:
- Why Is WD Passport Not Showing Up
- 5 Fix for My WD Passport Is Not Showing Up on Computer Error
- Quick Fix. Try a Different USB Cable/Port or PC
- Method 1. Change WD Drive Letter to Make WD Passport Drive Detectable
- Method 2. Fix Corrupted File System/Bad Sector That Makes WD Not Showing Up
- Method 3. Update Device Driver to Make WD Drive Work, Detected
- Method 4. Uninstall/Reinstall USB Controllers on WD My Passport Drive
How Do I Fix My WD Passport Ultra Not Showing Up on My Computer
'I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer.
The WD Passport ultra is not showing up on my PC and I couldn't access saved data either. Is there a possible way that can help me to repair the not detectable WD drive to work again?'
If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry.
On this page, you'll learn why is WD Passport Ultra external hard drive not showing up on Windows PC and how to fix this error on your own with practical fixes and tutorials.
Why Is My WD Passport Not Showing UP
There is a lot of reasons that will cause your external hard drive not showing up or not detected on Windows PC. Check the following list, you may find the exact cause that makes your WD Passport Ultra external not recognized error:
- 1. A faulty USB port/cable, or a damaged USB hub on PC
- 2. No drive letter is assigned to WD Passport drive
- 3. Corrupted file system or bad sectors makes WD drive unreadable
- 4. WD drive driver is out of date
- 5. Universal USB controllers drivers are outdated
So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? Check the fixes and follow tutorials below to get rid of this issue immediately.
5 Fixes to Remove WD Not Showing Up/Not Detected Error:
Quick Fix. Try a Different USB Cable/Port or PC
When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not.
Step 1. Switch a USB port/cable and replug it to your computer.
If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. The problem exists on the USB cable.
Step 2. Reconnect the WD drive via a new USB hub or to a new computer.
- If the WD Passport drive shows up, it is the damaged USB hub on your computer that stops WD from showing up.
- If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive.
You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again.
Method 1. Change WD Drive Letter to Make WD Passport Drive Detectable
Set Up Wd My Book
When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC:
Step 1. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management.
Step 2. Right-click on WD drive which fails to show up and choose 'Change Drive Letter and Paths.'. Windows programme auf mac kostenlos.
Step 3. Click 'Add' and choose the drive letter beside Assign the following drive letter > Click 'OK'.
If WD drive has already assigned with a letter, click 'Change' to choose another letter for it.
Step 4. Then restart PC and you can check out whether the problem still exists or not.
Method 2. Fix Corrupted File System/Bad Sector That Makes WD Not Showing Up
If the system files corrupted or the WD device contains bad sectors, you won't be able to access the drive. Your computer may not even able to detect it from File Explorer.
EaseUS partition manager software with its Check File System feature supports repairing corrupted file system and bad sectors on WD hard drive. Download it, you can easily make your WD external hard drive show up on the computer again.
Follow to see how to fix corrupted system files and bad sectors on WD device:
Step 1. Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose 'Check File System'.
Step 2. In the Check File System window, keep the 'Try to fix errors if found' option selected and click 'Start'.
Step 3. The software will begin checking your partition file system on your disk. When it has completed, click 'Finish'. 1tb external storage.
Method 3. Update Device Driver to Make WD Drive Work, Detected
When the WD Passport drive is not working, it's highly possible that the device driver is not updated. So the best way is to update its driver via the following two paths:
Wd My Book Doesn't Show Up On Drive
Manually Download and Install WD Device Driver:
Step 1. Right-click on the Windows icon at the left corner and select Device Manager.
- If WD external hard drive shows unrecognized, go to drivers tab and delete/uninstall the driver; Then check out whether the external hard drive shows up in My Computer/My PC or not.
- If it doesn't show up, reboot or restart PC;
- If it shows up but disappears later, repeat above steps and go to Disk Management, change the drive letter of your WD external hard drive and reconnect it to PC to let PC detect it again.
Method 2. Repair corrupted system files/bad sectors on not working WD external hard drive
Corrupted system files or bad sectors on WD external hard drive or other storage devices would block your device from working or responding in Windows PC. Adobe acrobat pro windows 8 1.
Professional partition manager software from EaseUS will repair bad sectors and fix corrupted system files to make your WD external hard drive work again. Free download, install it and follow below guide steps to fix bad sectors and corrupted system files on your drive now:
Step 1: Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose 'Check File System'.
Step 2: In the Check File System window, keep the 'Try to fix errors if found' option selected and click 'Start'.
Step 3: The software will begin checking your partition file system on your disk. When it has completed, click 'Finish'.
Extra Tip: WD external hard drive recovery
After fixing not working external hard drive on your Windows PC, you may continue using it for storing fancy data again.
But if you lost files or valuable data on the drive, don't worry. Professional WD external hard drive recovery solution offered by EaseUS hard drive recovery software is what you exactly need. It will simply restore lost files from WD external hard drive within 3 simple steps on Windows 10/8/7 etc PC.
If you lost files after fixing WD external hard drive not working issue or cannot access saved data in your storage devices, just free download EaseUS hard drive recovery software and let it help now.
Easiest Way to Fix WD Passport Not Showing Error
- 1. In Control Panel, go to Devices and Printers. You can see your passport drive visible there.
- 2. Open its properties and then open drivers, simply uninstall it.
- 3. Unplug your passport drive.
- 4. Restart your computer and insert/plugin your passport again into PC.
Follow to learn how to make your WD Passport external hard drive detected again:
- Why Is WD Passport Not Showing Up
- 5 Fix for My WD Passport Is Not Showing Up on Computer Error
- Quick Fix. Try a Different USB Cable/Port or PC
- Method 1. Change WD Drive Letter to Make WD Passport Drive Detectable
- Method 2. Fix Corrupted File System/Bad Sector That Makes WD Not Showing Up
- Method 3. Update Device Driver to Make WD Drive Work, Detected
- Method 4. Uninstall/Reinstall USB Controllers on WD My Passport Drive
How Do I Fix My WD Passport Ultra Not Showing Up on My Computer
'I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer.
The WD Passport ultra is not showing up on my PC and I couldn't access saved data either. Is there a possible way that can help me to repair the not detectable WD drive to work again?'
If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry.
On this page, you'll learn why is WD Passport Ultra external hard drive not showing up on Windows PC and how to fix this error on your own with practical fixes and tutorials.
Why Is My WD Passport Not Showing UP
There is a lot of reasons that will cause your external hard drive not showing up or not detected on Windows PC. Check the following list, you may find the exact cause that makes your WD Passport Ultra external not recognized error:
- 1. A faulty USB port/cable, or a damaged USB hub on PC
- 2. No drive letter is assigned to WD Passport drive
- 3. Corrupted file system or bad sectors makes WD drive unreadable
- 4. WD drive driver is out of date
- 5. Universal USB controllers drivers are outdated
So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? Check the fixes and follow tutorials below to get rid of this issue immediately.
5 Fixes to Remove WD Not Showing Up/Not Detected Error:
Quick Fix. Try a Different USB Cable/Port or PC
When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not.
Step 1. Switch a USB port/cable and replug it to your computer.
If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. The problem exists on the USB cable.
Step 2. Reconnect the WD drive via a new USB hub or to a new computer.
- If the WD Passport drive shows up, it is the damaged USB hub on your computer that stops WD from showing up.
- If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive.
You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again.
Method 1. Change WD Drive Letter to Make WD Passport Drive Detectable
Set Up Wd My Book
When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC:
Step 1. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management.
Step 2. Right-click on WD drive which fails to show up and choose 'Change Drive Letter and Paths.'. Windows programme auf mac kostenlos.
Step 3. Click 'Add' and choose the drive letter beside Assign the following drive letter > Click 'OK'.
If WD drive has already assigned with a letter, click 'Change' to choose another letter for it.
Step 4. Then restart PC and you can check out whether the problem still exists or not.
Method 2. Fix Corrupted File System/Bad Sector That Makes WD Not Showing Up
If the system files corrupted or the WD device contains bad sectors, you won't be able to access the drive. Your computer may not even able to detect it from File Explorer.
EaseUS partition manager software with its Check File System feature supports repairing corrupted file system and bad sectors on WD hard drive. Download it, you can easily make your WD external hard drive show up on the computer again.
Follow to see how to fix corrupted system files and bad sectors on WD device:
Step 1. Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose 'Check File System'.
Step 2. In the Check File System window, keep the 'Try to fix errors if found' option selected and click 'Start'.
Step 3. The software will begin checking your partition file system on your disk. When it has completed, click 'Finish'. 1tb external storage.
Method 3. Update Device Driver to Make WD Drive Work, Detected
When the WD Passport drive is not working, it's highly possible that the device driver is not updated. So the best way is to update its driver via the following two paths:
Wd My Book Doesn't Show Up On Drive
Manually Download and Install WD Device Driver:
Step 1. Right-click on the Windows icon at the left corner and select Device Manager.
Step 2. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers or Other devices to see if WD device is shown as Unknown device.
Step 3. Right-click on Unknown device > select Properties.
Step 4. Go to Details tab > Set Property to be Hardware Ids.
Step 5. Right-click the top Value and click Copy.
Step 6. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC.
Step 7. Then restart your computer and everything shall work fine with your WD My Passport Ultra drive.
Update WD Device Driver from Device Manager:
Step 1. Right-click on the Windows icon and select Device Manager.
Step 2. Expand Device Manager and right-click the WD My Passport Ultra drive.
Step 3. Select 'Update driver'.
Step 4. Select 'Search automatically for updated driver software', wait for the process to complete.
Method 4. Uninstall/Reinstall USB Controllers on WD My Passport Drive
When the Universal USB Bus Controllers is outdated, it may also stop your WD passport from being detected or showing up. So the last efficient way that you can try is to uninstall and reinstall USB controllers:
Step 1. Right-click on the Windows icon and select 'Device Manager'.
Step 2. Find and expand Universal Serial Bus controllers > Right-click on USB controllers on your WD drive and select 'Uninstall device'.
Repeat to uninstall each USB controller one by one.
Step 3. Restart the computer and Microsoft will automatically reinstall the USB controllers software for your WD drive.
After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then.
Extra Important Tips
If your WD hard drive shows up and can be detected normally again, please don't rush to use it. Please do these tips first:
- 1. Copy and backup important data from your WD hard drive to another storage device.
- 2. Format WD hard drive or external hard drive to NTFS for saving data again.
If the WD hard drive still doesn't show up or cannot be detected, some physical errors may have occurred to your device. Please try these tips for a guide:
- 1. Search and find some manual guide online to check the physical error on your WD hard drive.
- 2. Or you can take your WD drive to a local hard drive repair center for professional help. (If you are not professional, please try this tip.)
Conclusion
On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 5 practical fixes for you to follow and make the drive show up again.
If you are having a similar issue on other brands of external hard drive, internal hard drive, USB, or SD card, you can also try these tips to make your device show up and work again on Windows PC.
People Also Ask
For further issues related to the WD passport, check the questions and answers below. Wireless keyboard and mouse wikipedia. You'll get a satisfying answer:
1. WD My Passport not showing up on Mac
If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page)
- #1. Reconnect WD Passport to Mac
- #2. Change WD Passport drive letter
- #3. Remount WD Passport to Mac
- #4. Update WD Passport drive driver
- #5. Format WD My Passport on Mac
2. How to use WD Passport on Windows 10?
For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive.
For a used WD Passport: Connect it to Windows 10 > Open it in File Explorer to use it. If you need more space, delete some useless files on it to free up space.
3. Why is my external hard drive not showing up?
Accordingly, there are many reasons that may cause your external hard drive not showing up. Here is a list of major reasons:
- The external hard drive is not connected to the PC correctly
- Faulty USB cable or USB hub
- External hard drive is not initialized
- External hard drive is doesn't contain a volume
- External hard drive has no drive letter
- External hard drive contains file system error, bad sectors, or virus
For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.